These are the terms and conditions of business of Leadership Trust Training & Development Limited whose registered office is at, Upper Granary, Brockhampton, Herefordshire, HR1 4SE, company no 9643142 (here in after referred to as “we” or “us”).  These terms apply to all on-line bookings of our training programmes. We reserve the right to change these terms from time to time.

• GENERAL
  • In these conditions:-
• "Contract" means this contract between you and us on these terms.
• "Materials" means training and other materials (in whatever format) provided by us to you as part of a Programme
• "Price" means the price for the programme you have booked;
• "Programme" means the programme(s) of training you have booked;
  • Any omission or error in any sales literature, web page or site, order form, quotation, price list, order acknowledgement, despatch note, invoice or other document issued by us may be corrected by us without liability.
  • The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from this Contract so that no third party may claim any rights under this Contract.
• FORMATION OF CONTRACT
  • Your booking of a programme will be accepted by us (and therefore the Contract is formed) on the date we send you confirmation in writing (the "Confirmation")
  • These conditions and any matters referred to in our Confirmation form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.
• PAYMENT
  • All prices stated on our website are in £ sterling and are exclusive of VAT. If you wish to pay in Euros or USD you should contact our Finance Department at [email protected]
  • Should you request to pay via invoice, our invoice for payment will be sent to you with your Confirmation. Payment may be made by credit card, BACS or cheque (Bank details are quoted on each invoice).
  • Unless we agree otherwise in writing, you must pay the invoice within 7 days of the date of issue.
  • For bookings made less than four weeks before the commencement of a programme, full payment must be made immediately. If payment is not received before the start of a programme, we reserve the right to terminate this Contract and/or charge interest on any part of the price which is unpaid at a rate of 8% above Bank of England base rate.

• TERMINATION
  • We may terminate this Contract immediately in Writing if:
• you commit a breach of the Contract, provided that if the breach is capable of remedy the notice of termination shall only be given if you have not remedied the same within seven days of having been given notice in writing; or
• You become unable to pay your debts (or have no reasonable prospect of so doing), become insolvent or go into liquidation, receivership or administration;
  • Termination of the Contract shall not affect any accrued rights or liabilities of either party nor shall it affect any provision of the Contract, which is expressly or by implication intended to come into or continue in force on or after such termination.
• OUR OBLIGATIONS

We will make every effort to always supply a Programme to you with reasonable skill and care.  If you feel that we have not met our obligations, and wish to make a formal complaint, we request that this is made in writing to: The Chief Executive’s Office, Leadership Trust Training and Development Limited, Upper Granary, Brockhampton, Herefordshire, HR1 4SE.

• YOUR OBLIGATIONS
  • You must comply with our reasonable requests whilst you are undertaking a Programme;
  • You must follow the instructions contained in the Confirmation and joining instructions, including the provision of certain personal and medical details.
• CANCELLATION AND TRANSFER
  • If the programme you have booked has not yet commenced, under the United Kingdom’s Distance Selling Regulations, you have the right to cancel the Contract within seven working days from the date of the Confirmation. This right is in addition to any other rights, warranties or conditions available to you.
  • You may transfer this Contract to another individual with our written permission, which we will not unreasonably withhold, provided that you notify us of their details and any other information we reasonably request.
  • A replacement delegate name must be provided at the time of notification. We will be unable to hold a place without allocated name. Charges for delegate transfers are indicated in the table below.
  • Subject to the provision of clause 7.1, you may cancel your Contract or transfer the programme booked to another date. Provided you notify us in writing, you will be entitled to a refund subject to the following charges:

DELAY OR FAILURE TO PERFORM

• We shall not be liable to you if we are prevented, hindered or delayed from performing any of our obligations to you if this is due to any cause beyond our reasonable control including but not limited to, explosion, flood, fire or accident; epidemic or pandemic: war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission.
• We reserve the right to re-schedule, re-locate or change a programme at short notice for operational reasons. If this is the case we will inform you as soon as practicable.
• Special circumstances in response to Covid 19: we will make every effort to deliver the programme in accordance with UK Government legislation and guidance on Covid 19 pertaining at that time. If changes in legislation and guidance by the Government prevents, hinders or delays us from delivering a programme, we will offer an alternative date or product to you with no transfer fees.

• LIMITATION OF LIABILITY

Other than our liability to you for death or personal injury caused by our negligence, our liability to you in respect of this Contract shall be limited to the Price. We shall not be liable for any consequential or indirect loss of any kind including loss of profit.

• ASSIGNMENT

We may freely assign, sub-contract or otherwise transfer in whole or in part the Contract provided that the quality of a programme supplied to you is not affected.  You may not however do so without our written agreement and subject to the provisions of clause 7.

• INTELLECTUAL PROPERTY

The copyright and all other intellectual property rights in the Materials shall belong and continue to belong to our licensors or us.  You may not reproduce any/any part of the Materials in any form whatsoever (including making them available on a computer network or otherwise disseminating them electronically) save as expressly permitted by us in writing.

• DATA PROTECTION

We will comply with our obligations to you under the General Data Protection Act 25 May 2018 in respect of our holding of personal data in accordance with the Contract.

• GOVERNING LAW

  • The Contract is governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.

  • No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.